Interview Q&A
How long have you been in business?
3 years
What is your primary product or service?
dog day care and boarding
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Alison Smith and Diane Livoti have been in the dog care industry for 20+ years.
How do you differentiate yourself from other businesses in your category and area?
Metro Dog is the only certified green business. It is the joint venture of Alison and Diane who were already leaders in the East Bay Area's pet care industry. Metro Dog's vision is distinct from other day care and boarding centers. Ours is a behavior-based model of care for dogs- think Montessori school for dogs. It is a unique approach that has been wildly successful.
How many locations do you have and do you have plans to expand?
We have 1 location and provide in home services across the East Bay Area for clients who do not need Center-based services. We have no plans to expand.
Provide detailed directions to your location
We are located at the Central Avenue off-ramp of I-80, seconds from the Pt. Isabel Regional Shoreline dog park. We are on the east side of the freeway. Go East on Central from either Central Ave exit off 80 or 580. Turn right (south) on Pierce Street - between the Valero and Shell gas stations. We are the first building on the right. Big tan concrete building. 3117 Pierce Street, Richmond, CA, 94808.
What type of payments do you accept?
cash, credit (no amex or discover), debit, check.
Which areas do you service?
All of the East Bay Area and people come from as far away as Fairfield, Marin County and San Francisco. We are on the commuter path.
Who owns your company or runs daily operations?
Alison Smith and Diane Livoti
What are your hours of operation?
6 am - 9 pm everyday, with 24 hour service available. 365 days a year. We are always available.